External Job Posting
Position: Casual Relief Shelter Counsellor
Accountability: Shelter Manager/Shelter Services Director
Hours of Work: As needed, must be available to work ALL shifts, which include Days, Afternoons and Overnights, weekdays and weekends
Rate of Pay: Start rate: $22.67 Job rate $23.37
Location: Y’s WISH Shelter – Oshawa (undisclosed)
Start Date: Immediately
SUMMARY OF DUTIES:
The incumbent develops, coordinates and facilitates professional casework, advocacy and referral services for abused women and children in a confidential, safe, supportive manner.
- Provide counselling, referral, advocacy and support to abused women and their children.
- Conduct assessments and provide crisis intervention as required.
- Maintain appropriate and accurate file documentation and statistical data with respect for confidentiality of client files, subject to legal and policy parameters.
- Facilitate house meetings and support/education groups for clients.
- Promote public awareness and foster understanding of the organization and its purpose and philosophy, as well as issues surrounding abused women and their children.
- Assist/support co-workers within the Shelter staff team.
- Assist with on-the-job training of new staff, placement students and volunteers.
- Attend all staff meetings and training sessions as assigned and participate in Shelter committees as appropriate/requested.
- Perform any other duties that may be assigned for the efficient and effective operation of the Shelter.
- Perform all duties in keeping with the philosophical framework set out in the Mission Statement, values and objectives of the YWCA of Durham.
QUALIFICATIONS:
- Possess a Diploma or Degree in social services, counselling, health services or a related field.
- 3 years direct experience counselling abused and at risk women and children in an abused woman’s shelter setting.
- Previous experience in domestic violence intervention techniques.
- Sound knowledge of casework, counselling and advocacy principles and application.
- Knowledge of a range of women’s issues and sensitivity to the diverse needs of women and children exhibited in a supportive and non-judgmental manner.
- Sound knowledge of community agencies and resources.
- Ability to write clear and concise reports.
- Ability to work independently and as part of the Shelter staff team.
- Understand and respect the confidentiality of the YWCA, partner agencies, and program participants.
- Excellent organizational, time management, problem-solving and decision-making skills are essential.
- Demonstrated assertiveness, poise, tact and patience to deal productively with complex and sensitive issues.
- Current C.P.R. and First Aid training is an asset.
- Second language is an asset
- Candidate must be available to work ALL shifts, both days, afternoons and overnights , both weekdays and weekends
Submit Letter of Interest and Resume by: February 28th, 2025
(quote job title)
Stephanie Fetter
Shelter Program Manager
sf@ywcadurham.org
The YWCA of Durham seeks to be an equal opportunity employer. We encourage applications from women of all race; colour; ethnic origin; religion; ability and sexual orientation.
