Careers

External Job Posting

Position: Administrative Assistant – 1-year contract position
Accountability: Manager of Communications and Fund Development, Manager of Supportive Housing
Hours of Work: Monday to Friday 9:00 a.m. to 4:00 p.m. 32.5 hours per week
Rate of Pay: Start Rate: $20.37 Job rate: $21.00
Location: 33 McGrigor St. and 1 McGrigor St. (adjacent buildings)

Summary of Duties:
The incumbent provides effective executive, customer and program support to the Administrative Department and external customers/contacts.

1. Answer telephone and front door
2. Provide administrative support to the Manager of Communications and Fund Development and Manager of Supportive Housing.
3. Manage all aspects of venue rental bookings (customer inquiries, agreements, calendar, staffing, payment and receipting, work orders for
   maintenance to prepare rooms, wash tablecloths in on-site laundry room, greet guests at front desk during work hours, social media and
   other promotions)
4. Assist with planning annual fundraising gala event
5. Supervise the allocation and distribution of item donations delivered to supportive housing.
6. Maintain appropriate and accurate file documentation and statistical data with respect for confidentiality of client files, subject to legal and
   policy parameters.
7. Carry out clerical and administrative procedures related to housing activities, including reconciling petty cash, banking, completion of
   maintenance request forms, etc.
8. Assist in maintaining, monitoring and posting to all types of social media
9. Respond in a positive manner to all relevant inquires from clients, outside contacts, staff etc.
10. Assist/support co-workers within the YWCA team
11. Attend all staff meetings and training sessions as assigned and participate in YWCA committees as appropriate/requested
12. Maintain the appearance and efficient operation of the Administration office
13. Perform other duties as assigned
14. Perform any other duties that may be assigned for the efficient and effective operation of the YWCA Durham. Perform all in keeping with
    the philosophical framework set out in the Mission Statement, values and objectives of the YWCA Durham

QUALIFICATIONS:

1. Post secondary education in business or office administration is preferred
2. 1-3 years of office experience in an office administrative role.
3. Previous experience working in a social services setting.
4. Thorough knowledge of community agencies and resources.
5. Knowledge and understanding of mental illness, women’s issues and challenges working with hard to house individuals
6. Able to collect, analyze and report statistical data as required.
7. Able to write clear and concise reports.
8. Ability to work independently and as part of the YWCA team.
9. Understand and respect the confidentiality of the YWCA, partner agencies, and program participants.
10. Excellent organizational, time management, problem-solving and decision-making skills are essential.
11. Demonstrate assertiveness, poise, tact and patience to deal productively with complex and sensitive issues.
12. Strong computer skills including, but not limited to, all components of Microsoft Office and all forms of Social Media
13. Must have a valid driver’s license and reliable transportation.
14. Current C.P.R. and First Aid training is an asset

Submit Letter of Interest and Resume by: October 26, 2026

To: Debra Mattson
Manager of Communications and Fund Development
YWCA Durham
info@ywcadurham.org

The YWCA Durham seeks to be an equal opportunity employer. We encourage applications from women of all race; colour; ethnic origin; religion; ability and sexual orientation.